How to Set Up Automated New Member “Welcome Series” Emails

When a new member joins your membership organization, statistics show that email communication is not a nice-to-have; it’s the bare minimum.
What’s Normal for Association Reserves?

Boards and Finance Committees consistently return to a familiar set of questions about investment reserves: Do we have enough? Are we taking the right amount of risk? How do we know what’s normal?
Call for Nominations: Serve on the Metro NYSAE Board of Directors

The Metro New York Society of Association Executives (MNYSAE), is seeking nominations for the Board of Directors.
Connection Is Medicine: The Case for Building a Professional Community

It sounds dramatic until you look at the data: being lonely can be as dangerous to your health as smoking.
4 Essential Features of a Thriving Online Member Community

Online communities often serve as the hub of member activity for associations. In one digital space, members can receive updates about association activities, network with peers, discuss the latest industry trends, and more.
4 Best Practices for Association Member Communications

Low engagement from your members can plummet your association’s retention rates, but renewed attention to your communications strategy is a key way to combat member churn. Effective communication practices demonstrate […]
❄️ Meet NY: Blizzard Edition…We Are Still On!

Despite the winter weather, tomorrow’s Meet NY event will proceed as planned. With conditions expected to be clear and bright, we’re excited to welcome those who can join us for […]
4 Friction Points That Can Lower Your Member Retention Rate

Imagine that a member who finds immense value in your association walks away simply because your renewal email got buried in their inbox and they forgot to renew. This is […]
Metro NYSAE Announces Transition to NorthStar Association Management

The Metro New York Society of Association Executives (Metro NYSAE) is pleased to share that, effective Feb. 1, 2026, the organization will officially transition its association management services from Kellen […]
What to Expect From Your Association’s Audit Process

The dreaded annual audit. Just hearing the words conjures images of digging through dusty file cabinets (or messy digital folders), chasing approvals, and defending every expense line by line. As […]