4 Best Practices for Association Member Communications

Low engagement from your members can plummet your association’s retention rates, but renewed attention to your communications strategy is a key way to combat member churn. Effective communication practices demonstrate […]
❄️ Meet NY: Blizzard Edition…We Are Still On!

Despite the winter weather, tomorrow’s Meet NY event will proceed as planned. With conditions expected to be clear and bright, we’re excited to welcome those who can join us for […]
4 Friction Points That Can Lower Your Member Retention Rate

Imagine that a member who finds immense value in your association walks away simply because your renewal email got buried in their inbox and they forgot to renew. This is […]
Metro NYSAE Announces Transition to NorthStar Association Management

The Metro New York Society of Association Executives (Metro NYSAE) is pleased to share that, effective Feb. 1, 2026, the organization will officially transition its association management services from Kellen […]
What to Expect From Your Association’s Audit Process

The dreaded annual audit. Just hearing the words conjures images of digging through dusty file cabinets (or messy digital folders), chasing approvals, and defending every expense line by line. As […]
Metro NYSAE Celebrates Excellence at the 2025 Synergy Awards
Chris Vasami Returns as Keynote for Synergy Awards Celebration

Metro NYSAE is thrilled to welcome back Chris Vasami as the Welcome Keynote Speaker for this year’s Synergy Awards Breakfast Celebration, taking place on October 30th in New York City. […]
4 Best Practices for Managing Association Awards Programs

As an association leader, you know how important it is to reinforce the value of membership in your organization. After all, members will only attend events, keep up with communications, […]
How to Use Analytics to Predict Member Renewal Trends

As a membership-based organization, your livelihood depends on members valuing your programming and choosing to renew each year. Without members to attend your events, join your online community, and leverage […]
Kellen Launches Strategic Association Solutions to Support Nonprofit Back Office Operations

Earlier this year, global association management company Kellen — the professional management firm overseeing the day-to-day operations of Metro NYSAE — launched a new venture to meet the evolving needs […]