Metro NYSAE partners with the global association management company Kellen for day-to-day operations and headquarters management. At no charge and upon availability, members can use the meetings and conference space in its office in the iconic National Press Building, 529 14th St., NW in Washington, D.C. Metro NYSAE members can host their own association meetings within the Kellen office space or within the second-floor conference center upon availability. The center offers a 20,000 square-foot assembly space and features a lounge, café, pantries, concierge services, three boardrooms and two training rooms. Interested members should contact Holly Koenig with questions or reservation details.

4 Friction Points That Can Lower Your Member Retention Rate
Imagine that a member who finds immense value in your association walks away simply because your renewal email got buried in their inbox and they forgot to renew. This is


